faq

Welcome to Wild Orchids Florist & Event Co. Please spend some time with us browsing through our website. We have included many choices for you no matter what the occasion, and know that if you don't happen to see what you have in mind, please call us directly. Our designers will be happy to work with you to ensure the vision you have becomes a reality!
Our Policy
Substitutions may be necessary to ensure your arrangement or specialty gift is delivered in a timely manner. The utmost care and attention is given to your order to ensure that it is as similar as possible to the requested item.
FLOWERS
IN FLOWER arrangements of assorted flowers, the colors shown online will be used if at all possible, even if this means substituting other kinds of flowers of equal or greater value.
For ONE OF A KIND flower arrangements, such as all roses or all lilies, we will make every attempt to match the flower type, but may substitute with another color.
If the floral container shown online is not available, a similar container will be used.
PLANTS
For green and blooming plants, similar plants may be substituted of equal or greater value.
For one-of-a-kind plants, such as orchids, we will make every attempt to match the plant type, but may substitute with another color.
If the plant container shown online is not available, a similar container will be used.
Specialty Gifts
SPECIALTY GIFTS may be substituted with another specialty gift of equal or greater value and of similar theme and category
GENERAL FLOWER CARE
Check your flowers daily. Add new water at room temperature mixed with fresh flower food every other day. Carefully follow the mixing directions on your flowers food packet. The mixture should not be too diluted nor cloudy.
Remove any leaves that fall under the water line in the vase. Submerged leaves rot and create bacteria, shortening the life of your bouquet.
Keep flowers in water at all times. Cut flowers need to maintain a balance between the water absorbed and the water evaporated. When flowers are removed from water they continue to evaporate while water absorption will cease. Evaporation can be reduced by removing as many of the lower leaves as possible.
Place flowers in a clean container, free from bacteria and dirt. Bacteria absorbed by the stem will limit water absorption and shorten the life of the flower.
Trim stems under water (cut diagonally with a knife rather than scissors) every few days. Trimming stems prevents air pockets that form inside the stem and block water uptake. A common myth suggests cutting the stem vertically to allow more water absorption. No scientific proof supports this myth. In fact, cutting stems vertically destroys the stems cell structure, causing bacteria growth and hindering water absorption.
Display your flowers in a cool, shady place near 50°F – away from drafts, heat generating appliances, and sunlight. High temperatures and sunlight causes flowers to mature at a faster rate and shorten the flowers lifespan.

